Company Overview

Technology Partners to the Businesses That Move the Dominican Republic Forward

Olatech Solutions was founded on a simple belief: businesses in the Dominican Republic deserve the same quality of IT management, security and strategic guidance as the largest enterprises in the world. We combine certified engineering talent, enterprise-grade tooling and a consultative approach to deliver technology that simply works — and keeps working.

Today we manage environments for organizations in healthcare, construction, finance, legal, manufacturing and professional services. Our clients trust us with their most critical systems because we treat their business as if it were our own.

Our Mission

To simplify technology for growing organizations by delivering secure, reliable and strategically aligned IT services — so our clients can focus on what they do best.

Our Vision

To be the most trusted managed service provider in the Caribbean, recognized for engineering excellence, security leadership and the measurable success of the businesses we serve.

Our Values

Accountability, transparency, security first, continuous learning and genuine care for the people behind every ticket.

Leadership

Experienced Leaders, Certified Engineers

Our leadership team combines decades of enterprise IT, security and Microsoft experience with a deep commitment to the local business community.

Jonabel Polanco

Senior IT Engineer

Jonabel leads day-to-day infrastructure and network operations for Olatech’s clients, from servers and cloud environments to on-site support, keeping systems reliable and secure.

Abel Polanco

IT Engineer

Abel supports Olatech’s client environments with hands-on troubleshooting, systems maintenance and helpdesk escalations, keeping day-to-day IT running smoothly.

David Martínez

Director of Cybersecurity

David leads the security practice, including MDR operations, risk assessments and compliance programs for regulated clients.

CISM
Fortinet NSE 4
CEH

Sofía Guzmán

Client Success Manager

Sofía is the voice of the client inside Olatech, running quarterly business reviews and making sure every service level promise is kept.

ITIL 4 Foundation
HDI Support Center Manager

Our Process

How an Engagement With Olatech Works

01
Discover
Free assessment of infrastructure, security and Microsoft 365, with a written findings report.
02
Design
A tailored service plan and roadmap with fixed monthly pricing and defined SLAs.
03
Deploy
Structured onboarding: documentation, agents, security baseline and user training.
04
Deliver & Improve
Proactive management, 24/7 monitoring and quarterly business reviews.

Technology Partners

Built on Platforms You Already Trust

We hold partnerships and certifications with the vendors that power modern business, and we remain vendor-neutral in our recommendations.

Microsoft
Microsoft Azure
Fortinet
Cisco Meraki
Datto
SentinelOne
Ubiquiti
Lenovo
Dell Technologies
HP
Veeam
KnowBe4

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Client Stories

Trusted by Growing Businesses Across the Dominican Republic

We measure success by the outcomes our clients achieve. Here is what leaders say about working with Olatech.

Olatech transformed how our clinic operates. Systems that used to crash weekly now run without interruption, and their security team gave us the confidence to pass our compliance review.

We moved to Microsoft 365 and Azure with zero downtime. The Olatech team explained every step in plain language and our project managers now collaborate from any job site.

Response times are outstanding. Our previous provider took days; Olatech resolves most issues within the hour, and their quarterly reviews have helped us plan our IT budget properly for the first time.

Their cybersecurity program is exactly what a law firm needs: multi-factor authentication, monitored endpoints and staff training that actually changed how our people handle email.

About Us