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Healthcare

Regional Clinic Eliminates Downtime and Passes Compliance Audit

Client: Multi-location medical practice, 120 staff

  • 99.98%System availability over 12 months
  • 0Unplanned outages since migration
  • 100%Audit controls passed on first review
  • 35%Reduction in IT support tickets

The Challenge

Frequent server outages interrupted patient scheduling and imaging, while an upcoming compliance audit exposed missing access controls, unencrypted laptops and no tested backup.

The Solution

Olatech migrated the practice to Microsoft 365 with Intune-managed, encrypted devices, deployed MDR and immutable backups, and implemented documented policies mapped to HIPAA safeguards.

The Outcome

Olatech migrated the practice to Microsoft 365 with Intune-managed, encrypted devices, deployed MDR and immutable backups, and implemented documented policies mapped to HIPAA safeguards.

The engagement followed the Olatech process: discovery, documented roadmap, phased implementation and ongoing management with quarterly reviews.

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